Detailed information about the organizational structure, working principles, and service processes of Kavi Elektromekanik.
Kavi delivers corporate solutions and implementations in its field. Written documentation and digital systems are used at every stage of the process, starting from the demand for products or services.
In our company, in addition to the board of directors, there are units for pre-sales and after-sales services: General Manager and Finance & Accounting Unit, Project – Proposal Unit, Service & Maintenance Unit, Marketing Unit, Executive Assistant, Production Facilities, Technical Unit, and Warehouse Unit.
Service and product requests from our company go through the following stages:
Receiving the request via phone, fax, or email
Evaluating and forwarding the request to the relevant department
Compiling the necessary data and presenting the proposal
Acceptance and written confirmation of the proposal
Financial solutions and arrangements
Project design and obtaining customer approval
Transferring manufacturing details to the production or service unit
Procuring necessary supplies and planning production
Manufacturing in compliance with standards and quality control
Installation, commissioning, and project delivery
Issuing the invoice and delivering all necessary documents and information to the customer
From the smallest job to the largest projects, individual files of all designed and implemented works are stored in both physical archives and digital systems. These files are preserved for 10 years.
Products marketed by our company come with a 2-year warranty and a 10-year spare parts guarantee.
Our company employees hold the necessary professional certifications. They work under written contracts that define their duties and responsibilities.
All necessary occupational safety training has been provided, and employees are equipped with all legal documents and information.
Kavi produces environmentally conscious architectural and aesthetic solutions in all its applications, both in services and products.
Within the construction industry we operate in, we continue to produce innovative, custom solutions that push architectural and technical boundaries.
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